Please call XSport Fitness customer service at 1-877-417-1450 if any difficulties are encountered using this website.
To speak with a customer service representative, call 1-877-417-1450. Customer Service hours are 9 a.m. to 5 p.m. Central time, Monday through Friday
Click here to submit a compliment, suggestion, or question using our Member Voice System web form.
CAREER OPPORTUNITIES
Do you have a passion for fitness? If you would like to be to part of a progressive fitness company with a family of colleagues who care for each member and each other, we invite you to apply for a position today.
APPLY NOW
OUR MANTRA
Be here for our members. We’re surrounding you with the top tools of the trade—energy, knowledge and endless exercise variety in a clean, comfortable environment.
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OUR GOAL
To make you happy and never stop. We want you to visit often, sweat much, and be as glad to go to your gym as we are to have you with us.
HAVE A COMPLIMENT, SUGGESTION, OR QUESTION?
Select a topic above to learn more, or inquire using our MemberVoice System.
To speak with a customer service representative call 1-877-417-1450. Customer Service hours: 9 a.m. – 5 p.m. Central time, Monday – Friday.
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GROUP TRAINING
FITNESS CLASSES
XSPORT SPA & TANNING
PERSONAL TRAINING
Start where you’re at, from day one. Every new member is gifted a private session with a trainer—it’s on us! Click below to be contacted by one of our trainers to get set up for your first one-on-one.
GET STARTED
CORPORATE MEMBERSHIPS
With all the powerful benefits of a healthy, fit workforce, why wait another day to offer a wellness benefit at work? We’ll tailor an XSport Wellness Program to your company’s needs, to educate and empower your employees.
ADVERTISING OPPORTUNITIES
Grow your business with this amazing advertising opportunity. Reach over 350,000 XSport Fitness members through in-club advertising, email outreach, and website presence.
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MEMBER FAQs
- Q: May I bring a guest?
- Yes!* Any friend of yours is a friend of ours. Your guest must be at least 18 years old, or if 14 – 17 years old must be accompanied by a parent or legal guardian. Ask for a 7 Day Complimentary Guest pass at any of our XSport Fitness facilities, or click below to request a pass be emailed to you or your guest.
*Some restrictions apply, first time guest only.
FREE 7 DAY PASS
- Yes!* Any friend of yours is a friend of ours. Your guest must be at least 18 years old, or if 14 – 17 years old must be accompanied by a parent or legal guardian. Ask for a 7 Day Complimentary Guest pass at any of our XSport Fitness facilities, or click below to request a pass be emailed to you or your guest.
- Q: How do I upgrade my membership?
- Go to any XSport Fitness facility and ask a fitness consultant to upgrade your gym membership.
- Q: How do I renew my membership?
- You may renew, prior to expiration date. Go to an XSport Fitness facility and speak to a fitness consultant to renew your Agreement.
- Q: How do I change the billing on my account?
- Log in to your MyXSport account and click on "Edit Payment Info". Click the button below to create a new MyXSport account. Or, go to any XSport Fitness facility and ask to fill out a Change of Billing Form.
MyXSport Log In
Create an Account
- Log in to your MyXSport account and click on "Edit Payment Info". Click the button below to create a new MyXSport account. Or, go to any XSport Fitness facility and ask to fill out a Change of Billing Form.
- Q: Can I freeze my account?
- You may freeze your account for the following reasons:
- Medical
- Military
- Moving
Stop by your local XSport location and pick-up your Freeze Account form. This form includes Freeze requirements and procedures. Please submit your request to freeze and paperwork to the corporate office:Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507
Processing could take 2-4 weeks after receipt of your request.
- You may freeze your account for the following reasons:
- Q: How do I replace my keytag?
- Visit any XSport Fitness facility to purchase a replacement tag. The fee for the replacement tag is $2.00.
- Q: I was a previous XSport member, how do I reactivate my membership?
- Welcome back! Please visit any XSport Fitness facility and ask a fitness consultant to help you reactivate your membership.
- Q: How do I cancel my membership?
- Please send your request to cancel your membership in writing and send via certified or registered mail to Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507
- Q: What Add-On Extra Amenities are available with my membership?
- Click here to see the current amenities available in the Add-On Extra Amenities plans.
MEMBER Frequently Asked Questions
- Question: May I bring a guest?
Yes* Any friend of yours is a friend of ours. Your guest must be at least 18 years old, or if 14 – 17 years old must be accompanied by a parent or legal guardian. Ask for a 7 Day Complimentary Guest pass at any of our XSport Fitness facilities, or click below to request a pass be emailed to you or your guest.
*Some restrictions apply, first time guest only.
- Q: How do I upgrade my membership?
Go to any XSport Fitness facility and ask a fitness consultant to upgrade your gym membership. - Q: How do I renew my membership?
You may renew, prior to expiration date. Go to an XSport Fitness facility and speak to a fitness consultant to renew your Agreement. - Q: How do I change the billing on my account?
Log in to your MyXSport account and click on "Edit Payment Info". Click the button below to create a new MyXSport account. Or, go to any XSport Fitness facility and ask to fill out a Change of Billing Form.
MyXSport Log In
Create an Account - Q: Can I freeze my account?
You may freeze your account for the following reasons:- Medical
- Military
- Moving
Stop by your local XSport location and pick-up your Freeze Account form. This form includes Freeze requirements and procedures. Please submit your request to freeze and paperwork to the corporate office:
Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507
Processing could take 2-4 weeks after receipt of your request. - Q: How do I replace my keytag?
Visit any XSport Fitness facility to purchase a replacement tag. The fee for the replacement tag is $2.00. - Q: I was a previous XSport member, how do I reactivate my membership?
Welcome back! Please visit any XSport Fitness facility and ask a fitness consultant to help you reactivate your membership. - Q: How do I cancel my membership?
Please send your request to cancel your membership in writing and send via certified or registered mail to Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507
Still looking for an answer? Please contact us on our MemberVoice System.
To speak with a customer service representative, call 1-877-417-1450. Customer Service hours: 9 a.m. – 5 p.m Central time, Monday – Friday
TELL US YOUR THOUGHTS
We love hearing from our members!
Have a compliment, suggestion or question? We welcome your ideas on how we could make your XSport experience even better.
TELL US YOUR THOUGHTS
We love hearing from our members!
Have a compliment, suggestion or question? We welcome your ideas on how we could make your XSport experience even better.
OUR MISSION
Our mission is to provide an atmosphere that encourages our members to enjoy a rewarding, healthy lifestyle. Our business relies on our dedicated, passionate staff to support our members as they strive for their personal goals and seek inspiration all around. We provide first-class tools and resources to each member, to ensure the best possible experience at the gym as well as a lifestyle improved by health and fitness results.
We accomplish this by continually pursuing the following goals on behalf of our members:
- Provide the best fitness facility
- Offer the best value for memberships
- Create the best atmosphere for training
- Deliver the best service in every area
Our Members Love Us!
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Great experience!! Staff is friendly and facility was very clean and well maintained
- Natalie G. - Naperville, IL
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The smiles are welcoming and make you feel like you are a part of something special. Plus the facility offers an array of equipment and services which will help in achieving your goals.
- Heather G. - Bronx, NY
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Always clean and a great environment! They always have some fun class going. My kids love the childcare and look forward to going everyday! Friendly staff!.
- Dylan G. - Libertyville, IL
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Inexpensive with classes and a wide variety of equipment. May vary by location size wise but there’s a pool and jacuzzi. How can you beat that?
(Video) How To Start A Fitness Clothing Line With $0 | Building An Apparel Brand- Jenny D. - Lyons, IL
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I love that they offer classes at all hours of the day because it allows me to work out either before work or after work depending on my schedule.
- Laura M. - Crestwood, IL
Great experience!! Staff is friendly and facility was very clean and well maintained
- Natalie G. - Naperville, IL
The smiles are welcoming and make you feel like you are a part of something special. Plus the facility offers an array of equipment and services which will help in achieving your goals. I
- Heather G. - Bronx, NY
Always clean and a great environment! They always have some fun class going. My kids love the childcare and look forward to going everyday! Friendly staff!
- Dylan G. - Libertyville, IL
Inexpensive with classes and a wide variety of equipment. May vary by location size wise but there’s a pool and jacuzzi. How can you beat that?
- Jenny D. - Lyons, IL
I love that they offer classes at all hours of the day because it allows me to work out either before work or after work depending on my schedule.
- Laura M. - Crestwood, IL
XCLUSIVE SAVINGS CLUB
Exclusive savings for XSport Fitness members from local businesses including restaurants, retail shops, chiropractors, and much more!
FIND SPECIAL OFFERS
ADVERTISE WITH XSPORT
• Reach over 350,000 XSport Members
Onsite Events• In-club Advertising
Email Campaigns • Website Presence
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JOIN THE XSPORT TEAM
XSport Fitness is one of the fastest growing and most progressive fitness companies in the industry. We are seeking qualified, motivated, and enthusiastic individuals to join our team.
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